Last Updated: October 5, 2025

cfsd-cloudforce private limited. (“we,” “us,” or “our”) operates the website https://cfirst.in (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Usage Data

Data from Third-Party Platforms (Meta/Instagram) When you interact with our business through third-party platforms such as Instagram, we process data to facilitate communication.

• Instagram Direct Messages: When you send a message to our Instagram account (@cfsd_cloudforce), we collect and process the content of your messages and your public Instagram username. This is done to provide an automated response via our chatbot and to fulfill your customer service requests.

Usage Data We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

How We Use Your Information

cfsd-cloudforce private limited. uses the collected data for various purposes:

• To provide and maintain our Service

• To provide customer support, including automated support via our Instagram chatbot

• To monitor the usage of our Service

• To detect, prevent, and address technical issues

Data Storage and Security

The security of your data is important to us. Your data is processed and stored on our servers, which are hosted by Google Cloud Platform (GCP). We use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Sharing of Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation

• To protect and defend the rights or property of cfsd-cloudforce private limited.

• To prevent or investigate possible wrongdoing in connection with the Service

• To protect the personal safety of users of the Service or the public

Your Rights

You have the right to access, update, or delete the information we have on you. If you wish to make such a request, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: santosh@cfirst.in